Laura Stamey, Director
1298 Jack Dayton Circle
Young Harris, GA 30582
Full Time: 8 Dispatchers
Part Time: 1 Dispatcher
All dispatchers are state certified communication officers.
In 1993, Towns and Union Counties began joint operations as a joint county 911 communication center. In 1999, Towns County began operations as a single county 911 emergency center, open 7 days a week, 24 hours a day. Shifts run 12 hours, with two certified operators on duty. The 911 center answers all emergency calls for the county including dispatching for ambulance service, fire, and sheriff's department. Holidays and after hours calls are transferred from the sheriff's office to the 911 center.
If you need help, never hesitate to call 911. There are a few things you should know in order for a dispatcher to help you.
1. Operator will ask "What is your emergency?" advise operator what is wrong
2. Location of emergency (preferably the 911 address)
3. Name of caller
4. Phone number at the emergency or call back number.
Citizens are asked to call 911 for true emergencies. Misuse of 911 lines could result in severe consequences.
2007 plans for the 911 Center are to update our equipment in order to better serve the citizens. By updating our equipment we will be able to know the exact location of calls even when calling from a celluar phone by mapping and location identity. This update should be completed by mid to late 2007.
The Commissioner's Office is implementing plans for a senior citizen call-in list. Citizens can call 706-896-7460 or 706-896-2276 to put your name on a list for daily well fare check. This will help those who are elderly or disabled. Persons on the call-in list will call in daily by 10:00am to let a dispatcher know you are alright. If you do not call in, 911 will then send an officer out to check on you.